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We are the voice of the those who have been harmed within our healthcare system and we bring our healthcare experiences to help improve patient safety at all levels in the health system. Our unique and valuable perspective complements those of care providers, health leaders, policy makers, and managers of healthcare organizations. By working in partnership, we help ensure that patient safety decisions and initiatives are truly patient-centred and result in safe care.

We are unable to resolve individual questions or concerns about healthcare experiences. If you have concerns about the healthcare services you received, we encourage you to review guidance for exploring concerns about the quality or safety of your care.