We are the voice of the patient and bring our healthcare experiences to help improve patient safety at all levels in the health system. Our unique and valuable perspective complements those of care providers, health leaders, policy makers, and managers of healthcare organizations and by working in partnership we help ensure that patient safety decisions and initiatives are truly patient-centred and result in safe care.
We are unable to resolve individual questions or concerns about healthcare experiences. If you have concerns about the healthcare services you received, we encourage you to reviw guidance for exploring concerns about the quality or safety of your care.